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Managing work overload: Why we’re still busier than ever

Work overload - woman sitting at desk stressed
Wellbeing
27 June, 2025

Imagine working only four hours a day, nine months a year and earning all the money you need to do exactly what you want with all your free time. Does that sound like your life?

That’s the life futurists of the early 20th century predicted the average worker would be living by now. Yet here we are in 2025, and despite revolutionary advances in AI, automation, and digital tools, many workers are experiencing work overload and feel more overwhelmed than ever.

The productivity paradox continues

Harvard economist research from the 1990s showed that people were already working more than previous generations, despite the availability of labour-saving devices. Fast-forward to today, and the pattern has only intensified. The pandemic accelerated our digital transformation, but it also blurred the boundaries between work and personal life in ways we’re still navigating.




Consider how our “productivity tools” have evolved. Just as automatic washers once increased laundry expectations, today’s digital tools have created new pressures. Slack messages expect instant responses. Video calls can now happen anywhere, anytime. AI assistants help us work faster, but they’ve also raised the bar for what we’re expected to accomplish in a day.

The modern overload

Today’s workplace stressors go far beyond the email and voicemail of previous decades. We’re dealing with notification fatigue from dozens of apps, Zoom and Microsoft Teams burnout from back-to-back video calls, and the mental exhaustion of constant context-switching between platforms. Remote and hybrid workers often find themselves working longer hours to prove their productivity, while in-office workers face the added stress of commuting and “performance visibility.”

The always-on culture has intensified. With work applications on our phones and cloud access to everything, the office truly never closes. Many employees report checking work messages outside hours, feeling guilty about “quiet quitting” (simply doing their job description), and struggling with impostor syndrome in an era of rapid technological change.

Recognising today’s burnout signals

Managers need to watch for modern signs of employee overload, including constantly being “online” in chat applications, attending meetings outside normal hours across time zones, expressing anxiety about AI replacing their role, taking calls during “focus time,” and exhibiting signs of digital fatigue, such as difficulty concentrating during video calls.

Employees who are overwhelmed might not always voice their concerns directly, especially in competitive job markets. Make an effort to check in regularly through one-on-ones, pulse surveys, or informal conversations about workload and well-being.




Strategies for the 2025 workplace

Focus on high-impact work: In our attention economy, it’s more crucial than ever to prioritise ruthlessly. Use time-blocking techniques and focus apps to protect deep work time. Consider which AI tools actually save time versus those that just create more polished work that takes longer to produce.

Track your digital activity: Instead of just logging hours, track your digital behaviour. Use screen time analytics and app usage data to understand where your attention really goes. Many workers are surprised to discover how much time they spend in communication tools versus actual productive work.

Set boundaries in a boundaryless world: Establish “communication windows” where you respond to messages and stick to them. Use status updates in Slack, calendar blocking, and auto-responses to manage expectations. Consider implementing “no-meeting” days or hours for focused work.

Embrace strategic imperfection: With AI handling many routine tasks, human workers are often expected to focus on higher-level thinking and creativity. This means learning to delegate not just to other people but to AI tools for first drafts, data analysis, and routine communications. Perfect is often the enemy of good enough.




Manage the notification tsunami: Turn off non-essential notifications across all platforms. Use “Do Not Disturb” modes strategically. Consider batching similar types of work and using tools that consolidate communications rather than fragmenting them across multiple platforms.

Practice digital wellness:. Just as we learned about ergonomics for physical health, we need to adopt digital wellness practices to maintain our mental well-being. Take screen breaks, use voice-to-text when possible, and consider “analog time” for thinking and planning.

When overwhelm strikes

If you’re feeling overwhelmed, communicate proactively with your manager. Today’s leaders are generally more aware of burnout risks and mental health concerns than previous generations. Instead of saying, “I can’t handle this,” come with solutions:

“I’m at capacity with my current workload. I could either deliver the full project by extending the deadline by two weeks, provide a minimum viable version by the original deadline, or we could explore using tools to handle the initial research phase so I can focus on strategy and analysis.”

Work overload reality check

Those early 20th-century futurists couldn’t have predicted that our labour-saving devices would also become attention-demanding, always-on portals to infinite work possibilities. While we may not have achieved the four-hour workday they envisioned, we can still work smarter in our hyperconnected world.

The goal isn’t to eliminate all technology or return to simpler times, but to use our powerful tools intentionally rather than letting them use us. With a conscious effort to manage our digital environment and protect our mental bandwidth, we can create more sustainable ways of working, eliminating work overload, even in the fast-paced, always-connected workplace of 2025.

The future of work isn’t about working less necessarily, but about working more thoughtfully. And that’s something we can start implementing today.

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